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Anti-Fraud

The name of an association that collects donations can be used by people with nothing to do with it. Here is how to check you are dealing with CAPP, and what to do if you are not.

Last updated: 19 September 2026

  1. 1. Our only official channels

    The giving details published on this site are the only valid ones. If a message, a call or a page offers you another number, another account or another address in CAPP's name, it is not from us. When in doubt, check with the number and address on the Contact page, never with the contact that approached you.

  2. 2. What we never do

    We never ask for a security code, a code sent by SMS, a password or a card number. We promise no winnings, no lottery and no return on investment in exchange for a gift. We apply no pressure and set no deadline to make you pay in a hurry. No member of ours is allowed to receive a donation into a personal account.

  3. 3. Reporting fraud

    If you have had a suspicious approach in CAPP's name, or think you have been deceived, write to us with a screenshot, the number or address used, and the date. We check, we warn publicly where that is needed, and we file a complaint where the facts warrant it.

  4. 4. Inside the association

    Spending is backed by documents, money received is recorded when it arrives, and no significant expense is decided by one person alone. A suspicion of misuse involving a member, a volunteer or a partner is examined exactly as an outside report is, and the person concerned is kept away from handling funds while it is looked into.

  5. 5. What follows

    Proven fraud ends the relationship immediately, the money is demanded back, and the matter is reported to the competent authorities. We tell the donors concerned what happened and what was done, rather than letting rumour do it for us.

A question about this policy?

Write to us: we answer donors, volunteers, families and partners. A policy nobody can question is not worth much.